Hi Gt,Thank you for reaching out to Ruckus Networks.Could you please provide more details about the problem with your hardware controller?Are you seeking assistance with a Ruckus controller that supports R310 access point models?Please let us know mo...
Hi Jr1,Thank you for contacting Ruckus Networks,I understand your concern on unable to perform factory resetting the AP's.Please try the below steps and let me know, if that helped.Step-1 : Click the reset button for more than 10 seconds and see, if ...
Hi Team,Thank you for contacting Ruckus Networks.I understand you are experiencing issues with your access points, which have stopped broadcasting WiFi. To assist you further, please provide the following information:AP model:AP version:Have you trie...
Hello Daman,We appreciate you contacting Ruckus Networks.To address your concern, please follow these steps and inform us of the outcome:Step 1: Access the AP via CLI and verify the current software version with the command:rkscli:get versionStep 2: ...
Hello Facethewolf,To factory reset the AP, continuously press the reset button for over 15 seconds or until you notice the AP restarting. Alternatively, you can establish SSH access to the AP and execute the following commands to perform a factory re...
