CommScope RUCKUS Community Forums

Yes I did the reset with the paperclip and it didn’t work. So, I will be seeking outside help, because i don’t have a computer to perform the next steps. It is unfortunate that Ruckus/Lennar installed these routers in our homes , but refuse to have l...

So how can i do this without a home computer?

Also i do not have a home computer. I only have a wok computer in which i cannot download software too, my job blocks downloading of software. 

Even with the step by step instructions i am not tech savvy. Connecting the usb c to my home computer, downloading the software, and followings the steps are too difficult for me. Is there anyway a technician can come out to my home to complete these...

1.yes there was a power outage2. On the switch i see one green light and one amber light3. On all three of my access point no lights are on.