CommScope RUCKUS Community Forums

RN2023 · 01-21-2023

Hi We lost power last Saturday. Our APs are not turning on after power restoration. We try to reboot controller. We have one green and one Ambar light on the controller. We have no lights on AP units installed on the ceiling. All our house controls a...

RN2023 · 02-24-2023

Hi! We could not perform debug steps listed as unit was not responding. We replaced the ICX with other device and everything is back up and running. We would like to send this original unit back for the replacement. Please provide me the RTM.

RN2023 · 01-22-2023

We have also posted details with pics.https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/After-the-Power-Outage-was-restored-the-two-units-on-the-ceiling/td-p/52127

RN2023 · 01-22-2023

Hi! It’s not resolved. We power cycle switch and it has one green light and one Amber light. AP has no power. Do you want me to unplug LAN with power connected to switch?

CommScope RUCKUS Community Forums

User Statistics

User Activity

AP are not turning on

Re: AP are not turning on

Re: AP are not turning on

Re: AP are not turning on