Yarenis, We have a Cox internet Modem, yesterday I reset and rebooted the modem myself and through the cox tech. The modem is working fine. When we reboot our phones will connect to the internet but then get booted off , same with Alexa. When we try...
1. Yes , it just says "connected, no internet" on my phone. It also says signal strength excellent. When I bring up Network and Internet on my phone it says Not Connected though. It also says Signal strength Excellent.