How are multiple Lennar owners all having 7150 reboots this week?

[Typo87]

A few nights ago we starting having internet disconnects upstairs, I thought AT&T Fiber was having issues. Now I've discovered the flashing yellow light on my 7150 and that it keeps rebooting and the AP upstairs stops broadcasting. I was Googling, just looking for general ideas about what to do, when I came to realize I was reading posts on this forum that were all posted in the last day or two, all from other Lennar people, all who say their 7150s just starting rebooting and internet disconnecting. How is that possible? We all had hardware failures on the same day? There was no power outage or surge here. I don't even know if these other people posting are from my same Lennar neighborhood. As strange as this sudden problem already was, now I am truly confused seeing that it is happening to multiple people all on the same day. There has to be some explanation.

[mfalam84]

I am having the same issue. It started yesterday, are there any work arounds?

[todd_l_nichols]

I am having the same problems. The back of my Ruckus panel “SYST” light cycles through green and amber. It’s stuck in boot mode. I have tried the reset procedure several times and it doesn’t fix the problem. Some digging in ChatGPT said that it needs a firmware update but Ruckus doesn’t send technicians nor does it offer phone support. I’m not sure what to do

[Sgatjens]

Hello @Typo87 

Could you please follow the steps provided on the following link:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-Switch-with-an...
 

Once the unit is recovered, please upgrade it to the recommended for Lennar deployment, which is 08.0.95g (UFI):

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-upgrade-RUCKUS-ICX-71...

Please let me know if the issue persists after that

RUCKUS | Lennar Home Community Support


 

[Sgatjens]

Hello @Typo87 

I trust this message finds you well. 

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

Thank you. 

  

Best regards, 
 
RUCKUS | Lennar Home Community Support