CommScope RUCKUS Community Forums

laurie_ballard · 01-02-2014

Hello We have a client who is experiencing intermittent issues with their Wireless Phones and we have done a fair amount of troubleshooting to little avail. Ruckus support suggested to upgrade to 9.6 as they were aware of issues with Wireless Phone...

laurie_ballard · 01-08-2014

Yeah we didn't want to roll back either but the issue does seem to have occurred after a firmware 'upgrade'. Cisco Wireless is my background so Ruckus is a little alien to me. I can't help thinking it would have been fine with Cisco Wireless.... I a...

laurie_ballard · 01-08-2014

Hi Rob I was hoping 9.6.2 was going to fix the issue but from the initial tests and what you have said, that may not be the case. On quick question, was this issue evident on older firmware releases? The vessel said the phones were 'rock solid' wh...

laurie_ballard · 01-08-2014

Hi Rob I actually found your guide last week :) I have literally just updated their Zonedirector to v9.6.2 as Ruckus advised this fixes the issue with the Power Save modes. The vessel have not thoroughly tested it but the first call dropped audio w...

laurie_ballard · 01-03-2014

I have just read the release notes and the only mention of phones is to do with 'Ascom/ALU 8118 IP Phones dropping connections during roaming' I am not going to upgrade (again) for the sake of it without more evidence that issues specific to our sit...

laurie_ballard · 01-03-2014

Hi We had this issue logged with Ruckus six months ago and have already upgraded twice on the advice that the next firmware up will fix VOIP issues and this will be the third upgrade so I am very skeptical as to whether this will actually work. Ha...

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