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frequent Kernel panic at R710.

hyosang_choi
Valued Contributor
Hi.

We have frequently met kernel panic at R710 with ZD1200.

This is msg.

Image_ images_messages_5f91c3e3135b77e2478cc466_13f1fd0b0f71697d9849af0b8d655d1d_RackMultipart20170120119462kte-c5a60176-ce8b-46c5-890e-bcb8827e9ac1-2138404077.gif1484878081

2017-01-20 10:04:07 Customer syslog: eventd_to_syslog():AP[R710-03@38:ff:36:12:64:b0] joins with uptime [77] s and last disconnected reason [AP Restart : kernel panic]
2017-01-20 10:03 Customer syslog: eventd_to_syslog():AP[R710-03@38:ff:36:12:64:b0] heartbeats lost
2017-01-20 9:49 Customer stamgr: stamgr_update_reboot_info():AP[38:ff:36:12:64:b0] reboot detail:PC is at ieee80211_free_node_rcu+0x4c/0x120 [wlan]
2017-01-20 9:49 Customer syslog: eventd_to_syslog():AP[R710-03@38:ff:36:12:64:b0] joins with uptime [83] s and last disconnected reason [AP Restart : kernel panic]
2017-01-20 9:48 Customer syslog: eventd_to_syslog():AP[R710-03@38:ff:36:12:64:b0] heartbeats lost
2017-01-19 16:04 Customer stamgr: stamgr_update_reboot_info():AP[58:b6:33:3e:64:90] reboot detail:PC is at ieee80211_add_vhtcap+0x6c/0x270 [wlan]
2017-01-19 16:04 Customer syslog: eventd_to_syslog():AP[R710-08@58:b6:33:3e:64:90] joins with uptime [78] s and last disconnected reason [AP Restart : kernel panic]
2017-01-19 16:03 Customer syslog: eventd_to_syslog():AP[R710-08@58:b6:33:3e:64:90] heartbeats lost
2017-01-19 14:05 Customer stamgr: stamgr_update_reboot_info():AP[58:b6:33:3a:99:00] reboot detail:PC is at ieee80211_free_node_rcu+0x4c/0x120 [wlan]


Anyone know why it happen?

Controller is ZD1200(ver. 9.13.3.x), AP is R710.

Regards.
Jeronimo
1 REPLY 1

martin_martin
Valued Contributor
HI Jeronimo,

For kernel panics please open a support ticket via the support.ruckuswireless.com
They can check out on the signature how and what.

regards
Martin
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