ZD1200 Solid Green lights but dead - 3 different instances this week
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07-11-2020 03:34 PM
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07-15-2020 06:22 PM
Who has taken weeks & still no replacement or stand in unit
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07-17-2020 01:37 AM
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07-17-2020 02:01 AM
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11-19-2020 09:57 PM
Sorry to revive this thread but have 2 more of these now. How long should I wait after filling out the RTF form to hear back from Ruckus?? It's been almost 2 weeks now and I have not even received a conformation of submitting.
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11-20-2020 04:18 AM
Hi Tommy,
Could you confirm the case number.
In RTF mode of replacement, you have to first send faulty unit to RUCKUS, once received, it will take up-to 15 days to ship the replacement from RUCKUS.
Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
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