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ZD1200 Config oddity

david_howard
New Contributor

A friend's company bought a refurbished ZD1200 controller. Does not have a support contract (because it doesn't lol).

During the initial config when connecting via 192.168.0.2 when you click finish, it resets back to the first page of the wizard, without saving the settings that have been entered. Can't call support to get help, obviously.

Tried connecting via putty and a console cable, the controller is not "answering" the connection request. 

Has been reset to factory default, didn't solve anything.

Tried several browsers (Edge, Chrome, Brave), didn't solve anything.

Ideas?

3 REPLIES 3

david_howard
New Contributor

In case anyone asks, I tried 9600 baud and 115200 8/None/1/None settings and default putty settings. Didn't solve anything.

syamantakomer
Moderator
Moderator

Seems like a hardware issue.

Regards,
Syamantak Omer
Official Rep | Staff TSE | CWNA | CCNA | RASZA | RICXI

jason_austgen
New Contributor

I was able to do this by using Firefox to get though the setup wizard, then updating firmware on the ZD.