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Will the AP's automatically reconnect once the ZD1200 is reset to factory defaults?

nathan_kaa
New Contributor III
A ZD1200 needs to be factory reset as the admin credentials have been lost. My questions is will the AP's automatically reconnect  once the ZD1200 is set up again?
9 REPLIES 9

Ankush_Chandan
RUCKUS Team Member
Hi Nathan,

If you any recent backup with you, we can help retrieving password. If resetting is the only option, then, yes, AP's will rejoin the ZD as long as you keep the same ZD IP and uplink configuration.

Regards,
-Ankush

nathan_kaa
New Contributor III
Hi Ankush,

Unfortunately the previous support person has not left any data or back ups so will need to reset the device. Just wondering where the uplink configuration data can be found? I've got screenshots of the current configuration so should be able to find it.

Ankush_Chandan
RUCKUS Team Member
From uplink configuration, I mean the port settings on the switch where ZD is connected. Another question, are AP's and ZD in same subnet and they share common native VLAN?

nathan_kaa
New Contributor III
Thanks for that, yip on the same subnet and there is only the one VLAN at the moment.