Model[zfxxxx] is not supported; connection request from AP refused

[ian_taylor_7722]

I have a ZoneDirector 1100 and a 2942 AP and the controller is coming up with:

Model[zf2942] is not supported; connection request from AP refused

[martin_martin]

Hi Ian,
Please provide the software version running on the ZD 1100.

regards
Martin

[seanmuir]

If your ZD1100 has 9.8 Code or above on it then it wont be supported as the 2942 was announced as EOL on 12th May 2014 with maintencance support up to Decemner 2014.

[ian_taylor_7722]

This one: ZD1100 9.10.2.0.11 (MR) Software Release

[seanmuir]

As per my statement above.

You will have have to either update your AP's to the replacement models or downgrade your ZD to 9.7.