We had a failure of our zd1100. we got a new one and tried to install backup, but error that this backup is not for this firmware. Already tried 2 different firmwares and still the same error. Is there a way to figure out what firmware the backup file will work with?
Yes, Ruckus Tech Support can read a .bak ZD backup file, which includes version info, so you can match the same (previous?) version and restore your configuration. You may wind up needing to upgrade again, but will not need to redefine all your WLANs, AP groups, etc.