How can I factory reset ZD1200 without local management connection?

[phil_eldredge]

I have inadvertently enabled DHCP on my ZD1200, and have lost local management. I had a static IP address, which now doesn't work, and neither can I access via the AP web interface.

I have tried 192.168.0.2, but this doesn't work either.

Is there a way I can apply factory reset to enable me to connect again?

Thanks

[abdul_rehman]

First thing to check if you have warranty.. Check your warranty here.

https://support.ruckuswireless.com/tools/warranty_checker

This will require the serial number of the item you want to check the warranty for. If you do then you can open up a case on their portal. have a live chat with any agent etc. here

https://support.ruckuswireless.com/case_management

(you will need to open an account with ruckus for this)

Once it is on the system you should get contact from Ruckus and further advice what to do?

Few things you can do yourself. Ensure that you can or cannot reset it,  by pressing reset and the fd button by pressing it for around 15 seconds.