First thing to check if you have warranty.. Check your warranty here.
https://support.ruckuswireless.com/tools/warranty_checker
This will require the serial number of the item you want to check the warranty for. If you do then you can open up a c...
I had this issue some days back when ZD will not respond. Status light was green but no communication using dedicated IP.
It would not hard reset or factory reset using the front reset buttons.
Had to contact Ruckus and send the item back.
They co...