Hi Keith, and fist thanks for your help and time.
About the isssue:
What version of ZoneFlex software are you running? .5.1.0 build 50
What model of AP is it? All APs are 7363
Have you tried to factory reset that AP? If not, try that. no, it is in production environmenet, i will do it like a last solution only
Is the AP directly connected to the ZoneDirector, or is it going through a routed network? All APs are in each floor of the building, connected directly to the floor switch. All floor switch are connected to the data center switch so it is like all APs and Zone Director are connected to the same switch
Please your help, maybe i should upgrade my zd to the last version??