AP stay disconnected on vSZ after adding it to a group

[Anonymous]

I can register an AP to a vSZ normally, then I can move it from staging zone to my own created zone successfully. Then I assigned the AP to an AP group, and then it stays disconnected. 
Ping to AP is replying. Please kindly advise.

[martin_martin]

Hi Arranda,

Be sure to check that all the required ports are open.

What version of vSZ are you running ?
regards
Martin

[Anonymous]

vSZ 3.1.2.0.7.6
AP is ruckus 7762-S

the AP is connected at first, state says "connect" and configuration is "new configuration"
after a while it goes to "disconnect"

i believe all required ports are opened

[Anonymous]

have you solve this issue? for me AP is R710 and vSZ 3.4.xxx. Funny things everything fine with R500, R300 and R310 AP on the same network. I guess its not firewall issue too.