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Uninstable wifi connexion

ismael_kouma
Contributor
Hi I have a network with 70 R300 and 13 R500 in a hotel with a SZ100 controller
connexion in room are really unstable.
Some devices have repeatydealy connexion and deconnexion issue (most are Iphone, IPAD, Mac book)
Did you have any solution for me please?
i am extenuated

bellow you have some logs from my network if it can help you?
Image_ images_messages_5f91c3ec135b77e2478e7d45_0632f563d1bc20ad1f1d19c14bd07ef8_RackMultipart2017033012491ls0d-455f062d-1fb9-4f71-983f-41597f93d51f-1137355712.JPG1490877742
Image_ images_messages_5f91c3ec135b77e2478e7d45_fa011b96c02ef73502d91cf8c4345446_RackMultipart20170330782113sw9-533f2125-502e-4532-8a78-755714868f5b-1102741854.JPG1490877758

Image_ images_messages_5f91c3ec135b77e2478e7d45_543de9380d8076f69c6a7ef385094c3b_RackMultipart20170330220171ajc-8ff91a0c-7ba7-4cf5-8474-e6059de3c66e-2053523162.JPG1490877783
3 REPLIES 3

andrea_coppini
Contributor II
Where are you located?  Have you worked with a hotel partner to fine tune the network?  What kind of signal strengths are you getting in the rooms?

ismael_kouma
Contributor
i get arround -70dbm in room.
i am located in Ghana

martin_martin
Valued Contributor
Hi,
As this setup is important to you i suggest you to open a case via support.ruckuswireless.com so our support team can assist you.

From the information you have provided above we cannot say directly were the issue is, as many info is still missing.

Kind regards
Martin