Apple products disconnecting when going into sleep

[john_roberts_69]

I am running a ZD1125 on 9.8.0.0 build 373, I have mostly ZF7363 APs.

I have just started integrating a hotspot service to authenticate guests with.

It most works fine, but I am getting reports from a lot of users (mainy apple users but also some android users) that when they lock their device they are having to log back in every few minutes. I have also tested with a non hotspot service wlan and it is having the same issue.

The Inactivity Timeout is set to 60 minutes and on the hotspot service the Session Timeout is set to 1440 minutes.

[munish_munish]

Check if if work .

[munish_munish]

Check if it works .

[john_roberts_69]

Just checked the Ruckus CLI guide for version 9.0 and there is no mention of a Grace period setting, are you sure that it hasnt been removed?

[munish_munish]

It's there on 9.8 .

https://ruckus-support.s3.amazonaws.c...