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no wifi signal

james_thomson
New Contributor II

getting no wifi signal

How to resolve?

5 REPLIES 5

martin_martin
Valued Contributor

Hi James

Did you check if the unit was powered on?

If so, did you try restarting the unit?

If you know the IP address of the AP, you can try the web interface via a wired connection.

Regards

Martin

Tried rebooting several times. 
how do I get to web I interface via connection?

syamantakomer
Moderator
Moderator

Hi James,

Connect a laptop directly to the same network as AP (same switch where AP is connected) or if AP has additional ethernet port (not sure what AP model you are using), you can connect you laptop into it directly.

Once done, run a IP scan using any third party scanner application and find the APs IP address. Now access the AP IP using a browser and you should be able to access Unleashed web GUI.

Regards,
Syamantak Omer
Official Rep | Staff TSE | CWNA | CCNA | RASZA | RICXI

Got it.  Thanks!

Found the Ruckus IP and logged onto admin console.

First time I have used this forum.  VERY helpful. 🙂