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after upgrade to standalone cannot enter default password

wanji
New Contributor

hi admin....i got 1 ap R550..after upgrade from unleashed to standalone mode..i cannot enter the default password...already reset many times..but super/sp-admin cannot pass...pls helpphoto_2024-03-14_15-21-48.jpg

8 REPLIES 8

Imran_ruckus
Moderator
Moderator

Hi @wanji 
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

Could you please let me know if this is a Lennar Home RUCKUS setup?

Please confirm.

Thank you again.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

no..this is for campus university ...want to set up standalone...but cannot enter the default password

Hi @wanji 

Thank you for the update.

One of our Engineers will reply here soon.

Or you can log a ticket using below link.

The below link is to contact us.

https://support.ruckuswireless.com/contact-us

Thank you again for your patience.

thnks for fast respond..