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Why does my dashboard say there are no Wired Clients when I have a number of devices connected?

scott_larson_1i
New Contributor II

‎05-05-2020 07:56 AM

My dashboard 200.8 indicates there are no wired clients connected.  However that is not true as I have 7 wired clients connected
15 REPLIES 15

arun_nagaraj
New Contributor III

‎05-05-2020 08:04 AM

Hi Scott,

Are you doing Port-Based 802.1X authentication for the wired clients. To check for Port-Based authentication please check the below user guide 

Unleashed User Guide 

https://support.ruckuswireless.com/documents/3123-ruckus-unleashed-200-8-ga-user-guide

Please check page number 231

Regards,
Arun N
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