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Unleashed client connect to the far access point

claudio_bilotta
New Contributor II
I have more than one client mostly in 2.4Ghz that are connecting not to the near  AP R600 2 meters but  they are connecting automatically to the far access point R500 where is 3-4 meters away plus kitchen and 2walls in between. 

I reduced already the TX power of 2.4Ghz to -4dB,  screenshot settings attached. 

What else do you suggest ? Image_ images_messages_5f91c3df135b77e2478bec78_f896002ecc524058558b24a2ae1fab31_RackMultipart20171205783524rz2-15a52857-e49b-4060-bfc7-5502b4005122-593640735.PNG1512469092
7 REPLIES 7

john_woodall_56
New Contributor III
*bump necro'd thread*
Any change in behavior on recent firmware?

michael_brado
Esteemed Contributor II
Hello Claudio,
   How many APs do you have running Unleashed 200.3 code?  If 3 or more, your network shouldchoose which 2.4 and 5GHz channels to use. Because 2.4GHz goes thru walls and around otherthings better, your devices (who make the decision) may be choosing the strongest signal, and ithappens it on your 2.4GHz band.
   If you reboot the AP they prefer, or turn it off temporarily, which other AP(s) do your clients choose,and can you see any difference in throughput?  This is what I'm thinking...

sanjay_kumar
RUCKUS Team Member
Hi Claudio,

You might also need to check on the Smart Roam for the sticky client issue. Check out the below link.
https://support.ruckuswireless.com/articles/000002277