The R500 Unleashed publishes its Guest Portal on its management IP address. We setup a separate VLAN for Guests with only internet-access through a fully separated proxy. The guests in that separate VLAN are redirected to the (unreachable) management IP address for authentication.
To clarify, here is a larger explaination: Ruckus Unlaeshed AP has fixed IP address 192.168.0.241.It has no option for VLAN tagging settings on it's management, so on the switch we let it land on the default untagged VLAN 1. For simplicity, we leave it VLAN 1, which is then also our own internal management network.
We create several WLANs, each with a different VLAN setting. These are recognized on the swich as Tagged VLANs, so we can fully separate them (separate from each other and from our management network).
One WLAN we use for Guests, so we configure the Ruckus internal Guest Portal. On the Ruckus, this WLAN is configured with VLAN 2 to be fully separated from management and any other network. Only the Ruckus and a internet proxy are in this network, connected by the switch on VLAN 2. To avoid confusion, we use a different IP segment: 10.0.0.x on this network. (but there is nothing on the Ruckus to make the Ruckus aware of that)
When I use a tablet as Guest device and connect to the Guest WLAN, I get redirected to 192.168.0.241 for entering my Guest code. Since 192.168.0.241 is not reachable from the 10.0.0.x (because it is not in the same IP segment, not routed AND because we are on a different VLAN), it gives a timeout. Also, we don't want to make 192.168.0.241 available on the Guest network, because that imposes a huge security risk (it's also the management IP).
While I have a similar scenario—Guest network in an isolated
VLAN (environment is routed, but Access Control Lists prevent the guest VLAN
from accessing other VLANs)—I have not experienced your issue. While I haven’t looked into this in detail,
and I do see that guest’s browsers reflect the management IP, it appears some
tricks are being done here as I never actually see any traffic going from the
client to the management IP (meaning, I don’t see any traffic going to the
management IP over the wire, so this is never being routed and is being handled
wirelessly). That said, I’m using “No
authentication” for my Guest Access, so this might be different from what you’re
Hi Daniel, that is exactly why you don't run into this problem, you don't use the internal guest portal for authentication. It is that portal that is unreachable from a different vlan, because it can only be in the management vlan... (because it runs on the ip address of the AP)
screen and must click on “Accept and Continue” before being able to browse. For what it’s worth, I don’t use a proxy—perhaps
there’s a chance this is interfering.