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Ruckus APP says: You are not connected to Uleashed network. Go to settings?

koen_streefkerk
New Contributor II
I recently configured and installed an unleashed network with 5 R320 ap's at my clients place. Everything worked perfecty. The Ruckus iPhone and iPad app worked fine also.
Today I had to reboot the PoE switch. All AP's were turned of and turned on again. But after that, if I try to open the app on my iPhone or iPad, it says "You are not connected to Uleashed network. Go to settings?" 
The wifi works just fine though. Internet connection and speed is ok. I just can't connect with the Ruckus app anymore. Also the CTL led on the ap that was configured as master is off. I didn't check the other four ap's jet though.  
22 REPLIES 22

koen_streefkerk
New Contributor II
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koen_streefkerk
New Contributor II
image0Image_ images_messages_5f91c45d135b77e247a492b3_4b142037e57339b9880b57d56f2a40bb_RackMultipart20191216124080lyv-6d6f2d6d-76be-40c0-8290-c5b5bbcb625b-1863102704.PNG15765009341

koen_streefkerk
New Contributor II
image02Image_ images_messages_5f91c45d135b77e247a494b1_f6cfa4a41b4199ef6eff7c1d12c15703_RackMultipart20191216308531kh0-c6d4d60f-224b-44b3-86a4-d5041694d288-1645180995.PNG1576500965

koen_streefkerk
New Contributor II
image03
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koen_streefkerk
New Contributor II
image06
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