One of the POE Shows red X.

[piyush1279]

HI There,

I am seeing that one of the Ethernet port on my Ruckus one POE shows a red X. This is causing one of the access points not to work the way it should be.

Can someone help me resolve this issue?

[piyush1279]

one access point says disconnected on the ruckus unleased IP address monitoring.

[piyush1279]

This is how i see it on the admin panel

[jose_arce]

Thank you for your question, please help me confirm the following:

> When you say RUCKUS One POE, do you mean you have an ICX that is managed by RUCKUS One currently?

> Do you have access to the switch that is providing POE to the access points?

> You can use show inline-power to check the POE allocation and make sure it is turned on, you can find more information right below:

RUCKUS FastIron Management Configuration Guide, 09.0.10
Displaying PoE operational status
PAGE 206
https://support.ruckuswireless.com/documents/4031-fastiron-09-0-10-ga-management-configuration-guide

On the other hand, if the issue persists, I recommend you post this question on the Unleashed forum since the access points seem to be managed by unleashed not RUCKUS One

Thank you!