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Newly created WiFi ssid not seen in available networks

dmoorthi
New Contributor III

Hi

i have 2 R550. My home WiFi is working fine. I decided to create a guest WiFi network. I created it and ruckus says it is active with no connections. But I am not able to see this newly created ssid WiFi in any of my devices as available WiFi network. 

I restated my APs (I do not use Icx switch). One master and client AP hardwire connected. I have a non-WiFi router just for firewall and routing. 

Thanks for your help. 

1 ACCEPTED SOLUTION

syamantakomer
Moderator
Moderator

Hi @dmoorthi ,

A couple of information required.

  • What is the current firmware version on Unleashed APs?
  • SSH into one of the APs and run below command to check if WLAN is actually deployed or not.
    • get wlanlist
    • If you are doing it in master AP, then first run
      • ap-mode
      • get wlanlist
  • Make sure SSID is not set to hidden.
  • Are you using AP groups? If yes, you may have to verify the group settings.
Regards,
Syamantak Omer
Official Rep | Staff TSE | CWNA | CCNA | RASZA | RICXI

View solution in original post

8 REPLIES 8

dave_raines_86z
New Contributor III

Is this a standard or unleashed setup?

dmoorthi
New Contributor III

Unleashed.

syamantakomer
Moderator
Moderator

Hi @dmoorthi ,

A couple of information required.

  • What is the current firmware version on Unleashed APs?
  • SSH into one of the APs and run below command to check if WLAN is actually deployed or not.
    • get wlanlist
    • If you are doing it in master AP, then first run
      • ap-mode
      • get wlanlist
  • Make sure SSID is not set to hidden.
  • Are you using AP groups? If yes, you may have to verify the group settings.
Regards,
Syamantak Omer
Official Rep | Staff TSE | CWNA | CCNA | RASZA | RICXI

@syamantak_omer 

Omer

As usual, thank you for your input and help. I was able to log in to the Master AP via http/web browser. As you had mentioned, the newly created SSID was in an AP group but was not included in the group in the AP. Once I moved the SSID to the AP, then it started working.

Thanks again.