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LED indicators showing 2.4 and 5Ghz signal is down

jason_tay_kyfqq
New Contributor II
Hi, I have a couple of R310 unleashed and I'm seeing the LED indicators for either 2.4Ghz or 5Ghz not lighting up even though I'm standing right next to the AP with my device. What could be causing it? My device supports both 2.4Ghz and 5Ghz connection.
7 REPLIES 7

john_d
Valued Contributor II
If you have a *couple* AP's, could your device be connecting to a different AP offering the same SSID? Does Ruckus Unleashed's UI claim you're connected to the AP you're standing beside?

Yes, from the web GUI, i'm connected to the one I'm standing at

rauf_aboshady
New Contributor
I don't have AP