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Guest Wifi - DNS

noxlaritin
New Contributor

Hello, I have a strange problem with my Ruckus APs.

The R320 model is installed in my company. If I use Windows 10 or a mobile phone (tested with a Samsung), the sign-in page for the captive portal works as expected. However, if I use a Mac PC or Windows 11, after connecting to Wi-Fi, it’s not possible to resolve “ruckus/”, so the captive portal doesn’t open.

If I enter the local IP address instead of “ruckus/”, the login portal works.

Does anyone have any pointers on where I should look? I’ve searched Google about this problem and even asked ChatGPT, but I haven’t found a solution.

1 REPLY 1

noxlaritin
New Contributor

Please, still have same problem. Anyone has suggestion what to do?