Got a new modem from Internet provider

[Kattepillar]

I just got a new modem from my internet company and now I’m having problems with my Ruckus Unleaded. It says no server or when I use it it’s extremely slow. What do I do? Does it need to be connected to the new modem? How do I do that? I am not very tech savvy, please help.

[Jayavidhya]

Hi @Kattepillar 

Greetings of the day,

To setup a network we need a "Router" or "Modem Router Combo" to make the entire setup work together as explained in the below diagram. Also please check whether your devices are connected properly as mentioned in the below guides.

The following guide is an example for the most  common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Ruckus at Home: Introduction(Tutorial video)

https://www.youtube.com/watch?v=vFD_ByQWGH0

RUCKUS UNLEASHED SETUP IN 5 MINUTES (tutorial video)

https://www.youtube.com/watch?v=j8I5aVwMNMg

Admin usernames and passwords for the Ruckus Wi-Fi Access Points/Switch for Lennar home users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Admin-usernames-and-password...

Ruckus Unleashed Set-up using your Mobile

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-Unleashed-Set-up-usin...

Best regards,

Jayavidhya

Lennar Home Community