CommScope RUCKUS Community Forums

nadeem_nasir · ‎06-14-2021

Good day, I currently have an Unleashed network with 4 existing R710 access points. I just bough 4 more to increase my WIFI but when I plug in any of the new 4 access points which are also R710, they aren't getting detected by the current network? I can see they power on and start blasting a Configure.Me***** wifi network but the original 4 access points just autoconfigured themselves. Any idea or suggestions as to how I can get these 4 new access points added to my current config?

sunny_gupta · ‎06-14-2021

You may need to get the additional APs on the same firmware version as your operating network in order to have them able to communicate and join together.

what firmware is your Unleashed?

and check what is on the APs you got. either via SSH --- or you may need to just go through the initial wizard setup to get past it, then log in to the 'new' unleashed network you have created. ensure the firmware matches and then do a factory reset. It should then be picked up by your original Unleashed master and join...

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nadeem_nasir · ‎06-14-2021

Thanks, I got into the AP's via SSH and sure enough the firmware was ancient like 2 years old. I updated the firmware manually via SSH and TFTP and they were detected by the Unleashed network. Thanks Sunny

paul_van_der_cr · ‎06-14-2021

Look under administration, update, I’m almost sure the new AP’s will be there as member AP, and just update there, the last couple of months we have to do this all the time, New AP’s should upgrade or downgrade automatically, for some reason that process is broken

CommScope RUCKUS Community Forums

Adding access points?