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5GHZ NOT WORKING TO EVERYONE

MURALI_KRISHNAN
New Contributor

 R650 access point  unleashed version (updated version )

issue is 
2.4 and 5 ghz radio is enabled but some of the clients only connecting in the 5 ghz radio and most of them are connecting in the 2.4 ghz radio , if they are standing directly below the ap also they are connecting in 2.4 ghz only why? what is the reason ?

in  their existing ap quantum all the users are using 5ghz then why cant they connect in ruckus r650 kindly clearify this issue asap

thank you in advance 

0 Kudos
 
 
1 REPLY 1

YungMoose
New Contributor

Some considerations:

  • What controller are you using?
  • If you disable the 2.4 radio will the clients connect to the 5 Ghz?
  • What are your band steering settings?
  • Is is possible some clients do not have 5 Ghz capability?