Showing results for 
Search instead for 
Did you mean: 

Radius server unreachable events

Contributor II
vSZ version with 411 R710s APs on campus. Every few days we are getting a bunch of radius server unreachable events. What is odd is the details of the event do not even point to our radius server. All events are reported like this

AP [Int301@F8:E7:1E:2A:A4:40] is unable to reach radius server [].

Of course is not our radius server. We are using Cloudpath as our radius server. Our wifi is rock solid so there are no other symptoms other than a rash of these events every few days.

Any ideas what causes this?

AP frimware is OK. Now 5.2.2 is available, which should incorporate patch, but I haven't tested it yet.

I have installed both which resolved the problem. V6.0 GA is currently available.

V 6.0 is both short-term release, and limited hardware support (only ac W2 and up APs supported), so it is not what we want to install yet.

Valued Contributor
Isn't it still released MR version fixed?

We also met those log at several site.

It's very serious.

Contributor II
Yesterday we installed 5.2.1, the install went well. We are still receiving "vSZ-E:Major:Radius server unreachable event triggered". I was hoping this release would fix this issue and it has not

Image_ images_messages_5f91c45c135b77e247a46dcc_e0aa8b8575e2a2bb11f744cc42af82fb_RackMultipart2020080419176igjd-92abb23c-61ea-423c-9407-28ff8374177a-2116830236.png1596576802