I push the reset buttom for more than 15 seconds, and now i can't get teh dir
IP 192.168.0.1 to set up the wireless..
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06-08-2017 03:04 PM
can't reset the R300 AP
6 REPLIES 6
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06-12-2017 02:01 PM
Hi Henry,
Tech Support recommends power on your AP and wait 2 minutes to be sure it has fully booted
before pressing the indented Reset button next to the Eth port. You should see the LEDs on the
AP flash, as you let off on the button, if the reset is working.
What are you using to press the Reset button, and do you feel the button go down a little as you
press on it?
Also, to talk to a factory defaulted AP you are setting up, it's usually best to directly connect a PC/
laptop that's hard coded with a 192.168.0.10 (anything but .1) with an Eth cable. Run a continuous
ping to 192.168.0.1 from a CMD prompt until you get a reply, and 15-20 seconds later, you should
be able to open a browser to https://192.168.0.1 (super/sp-admin).
If you don't have an AP power supply, try only having the AP and PC/laptop connected to the PoE
switch that you're using. Does this help?
Tech Support recommends power on your AP and wait 2 minutes to be sure it has fully booted
before pressing the indented Reset button next to the Eth port. You should see the LEDs on the
AP flash, as you let off on the button, if the reset is working.
What are you using to press the Reset button, and do you feel the button go down a little as you
press on it?
Also, to talk to a factory defaulted AP you are setting up, it's usually best to directly connect a PC/
laptop that's hard coded with a 192.168.0.10 (anything but .1) with an Eth cable. Run a continuous
ping to 192.168.0.1 from a CMD prompt until you get a reply, and 15-20 seconds later, you should
be able to open a browser to https://192.168.0.1 (super/sp-admin).
If you don't have an AP power supply, try only having the AP and PC/laptop connected to the PoE
switch that you're using. Does this help?
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02-02-2020 09:49 PM
the rj45 port is blinking ambar and then green and the ping never goes alive and reach it, wifi island is broadcasting, is the r300 damaged?
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02-03-2020 12:35 AM
Hi Carlos,
Island-NNNNNN is available on non-mesh or standalone APs. It comes up when,
Island WLAN gets disabled when,
Connect to the Island SSID and see if you can ping 169.254.1.1.
If yes, please access it and configure the AP.
Island-NNNNNN is available on non-mesh or standalone APs. It comes up when,
- AP in factory default.
- Or, AP cannot reach its gateway.
Island WLAN gets disabled when,
- AP is no longer in factory default.
- And, AP can reach its gateway.
Connect to the Island SSID and see if you can ping 169.254.1.1.
If yes, please access it and configure the AP.
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02-03-2020 05:53 AM
But icant Connect island ssid cause i dont hace the password

