unregistering R610 AP from ZM100

[marco_gutierrez]

Hello guys,

This is something that's i little bit confusing for me, since i'm new to the ruckus world.
Have a zomemaster 100  as controller 
and about 200 R610 , R7X00 series APs on different vlans.
But here's one thing that i don't quite understand:

i did change my controller IP and of course all APs went offline.
Then i did tryied hard resetting 2 or 3 APs in order to manually ssh to them 
and register using SET SCG IP XXX.XXX.XXX.XXX
but surprise all APs are blocked, not even a hard reset allow me to access any AP http or ssh
port either with default credentials or my controller credentials.

if i put back ip controller to it's original IP, all controllers got online again, but i really need to change my controller ip and register all AP to the new IP.

So reset doesn't work on this type of scenarios?
how can i access an AP ssh or http console in order to change config, set static ip or unregister/register to a different controller ?

[albert_pierson]

The hardware (switch) factory reset requires the AP to be fully booted up and operational for the Ruckus code to recognize and act on the switch.  Make sure the AP has booted up, status LED is green (about 5 minutes) before pressing and holding the hard reset button (actually it needs about 8 seconds - I tend to hold it for about 20 seconds).

Sometimes it takes a couple of tries to get the Ruckus OS to recognize the button was held for long enough, so be persistent.

Hope this helps

[marco_gutierrez]

ok i will try that out 
ty Albert