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not showing online on a controller.(AP 310, 500

praful_patel_k1
New Contributor III

‎03-11-2020 05:28 AM

We have added Ruckus Devices on Controller, devices are working fine at a their locations but devices are not showing online on a controller. So Please take action as soon as possible & resolve the issue. 
3 REPLIES 3

martin_martin
Valued Contributor

‎03-11-2020 05:31 AM

So Please take action as soon as possible & resolve the issue.

If you would like direct assistance, please open a case via support.ruckuswireless.com

Kind regards
Martin

0 Kudos

praful_patel_k1
New Contributor III

‎03-11-2020 05:34 AM

we diddnt make any changes on  vsz .
 why issue ?
0 Kudos

martin_martin
Valued Contributor
In response to praful_patel_k1

‎03-11-2020 05:36 AM

Please see my previous comment, you can open a case at support.ruckuswireless.com and the team will check it for you why and what happened.

Kind regards
Martin
0 Kudos
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