Virtual Data Planes Unable Join to Virtual Smartzone (H)

[tryono_taufik_4]

Hi Everyone,
I have an issue connecttion between vdp and vsz, vdp unbale join to vsz. I have tried to set factory both and reconfigure it. The result still the same.

[Anusha_Vemula]

Hi,

May I know if you are seeing any error on the vSZ or on the vDP?

What is the software version running on both of them?

- Anusha

[tryono_taufik_4]

Hi Anusha,

Thanks for your reply.

This is event from vDP :

2019-09-03T08:54:41+00:00 vSZ-D dpm[3332]: @@99231,dpHttpsConnFailed,"dpKey"="97TVV237DF7M52X3PX9NBVQK2PSF005056A51910005056A55EE7","scgIP"="10.233.16.19"

This is event from vSZ :
1     2019-09-03 08:53:51 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].
   2     2019-09-03 08:53:45 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].
   3     2019-09-03 08:53:41 GMT  8012        Admin Session Expired    Informational  Administrative account [admin] login session has timed out. Rea
                                                                                      son: [Inactivity].
   4     2019-09-03 08:53:36 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].
   5     2019-09-03 08:18:32 GMT  8012        Admin Session Expired    Informational  Administrative account [admin] login session has timed out. Rea
                                                                                      son: [Abnormal Termination].
   6     2019-09-03 07:47:45 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].
   7     2019-09-03 07:36:23 GMT  8009        SZ Logout                Informational  Administrator [admin] logged off from [10.52.2.211].
   8     2019-09-03 07:27:13 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].
   9     2019-09-03 07:27:04 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].
   10    2019-09-03 07:01:54 GMT  859         NTP server reach failed  Critical       System cannot reach NTP server [ntp.ruckuswireless.com]
   11    2019-09-03 06:43:05 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].
   12    2019-09-03 05:46:55 GMT  8012        Admin Session Expired    Informational  Administrative account [admin] login session has timed out. Rea
                                                                                      son: [Inactivity].
   13    2019-09-03 04:35:04 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].
   14    2019-09-03 04:25:01 GMT  953         CPU threshold back to n  Informational  CPU threshold [58.2%] is back to normal on control plane [vSZ-C
                                              ormal                                   ].
   15    2019-09-03 04:24:03 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].
   16    2019-09-03 04:21:31 GMT  833         SSH tunnel switched      Major          Node [vSZ] triggered [ICX] SSH tunnel switched [OFF->ON].
   17    2019-09-03 04:21:31 GMT  873         Management service read  Informational  All management services on Node [vSZ] in cluster [vSZ] are read
                                              y                                       y
   18    2019-09-03 04:21:29 GMT  826         Cluster node rebooted    Major          Node [vSZ] in cluster [vSZ] rebooted.
   19    2019-09-03 04:20:22 GMT  833         SSH tunnel switched      Major          Node [vSZ] triggered [AP] SSH tunnel switched [OFF->ON].
   20    2019-09-03 04:20:22 GMT  808         Cluster back in service  Informational  Cluster [vSZ] is now in service.
   21    2019-09-03 04:20:22 GMT  871         All nodes back in servi  Informational  All nodes in cluster [vSZ] are back in service.
                                              ce
   22    2019-09-03 04:20:22 GMT  835         Node back in service     Informational  Node [vSZ] in cluster [vSZ] is in service.
   23    2019-09-03 04:20:22 GMT  833         SSH tunnel switched      Major          Node [vSZ] triggered [AP] SSH tunnel switched [ON->OFF].
   24    2019-09-03 04:20:22 GMT  833         SSH tunnel switched      Major          Node [vSZ] triggered [ICX] SSH tunnel switched [ON->OFF].
   25    2019-09-03 04:20:22 GMT  859         NTP server reach failed  Critical       System cannot reach NTP server [ntp.ruckuswireless.com]
   26    2019-09-03 04:20:04 GMT  950         CPU threshold exceeded   Critical       CPU threshold [99.91%] exceeded on control plane [vSZ-C].
   27    2019-09-03 04:18:34 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].
   28    2019-09-03 03:57:16 GMT  823         Node IP address changed  Informational  IP address of network interface [Control] on node [vSZ] changed
                                                                                       to [0.0.0.0].
   29    2019-09-03 02:52:38 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].
   30    2019-09-03 02:52:28 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].
   31    2019-09-03 02:41:16 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].
   32    2019-09-03 02:41:07 GMT  8007        SZ Login fail            Informational  Administrator [admin] logged on failed from [10.52.2.211].
   33    2019-09-03 00:49:14 GMT  1250        License sync succeeded   Informational  Node [vSZ] sync-up license with license server [ruckuswireless.
                                                                                      flexnetoperations.com] succeeded.
   34    2019-09-02 00:02:01 GMT  1250        License sync succeeded   Informational  Node [vSZ] sync-up license with license server [ruckuswireless.
                                                                                      flexnetoperations.com] succeeded.
   35    2019-09-01 00:07:01 GMT  1250        License sync succeeded   Informational  Node [vSZ] sync-up license with license server [ruckuswireless.
                                                                                      flexnetoperations.com] succeeded.
   36    2019-08-31 00:16:34 GMT  1250        License sync succeeded   Informational  Node [vSZ] sync-up license with license server [ruckuswireless.
                                                                                      flexnetoperations.com] succeeded.

software version for vSZ : 5.1.1.0.598
software version for vDP : 5.1.1.0.598


Thanks,
Taufik