This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject

 

RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

Ruckus Wireless
RUCKUS Self Help |   ASK the Pack
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

SZ-100 service offline

Anonymous
Not applicable

‎01-22-2021 04:30 AM

I have issue with SZ-100. From time to time service like Web is going offline.

Service start and service restart commends are not helping.

Is it possible that only reload can help in this situation?

0 Kudos
Reply
2 REPLIES 2

martin_martin
Valued Contributor

‎01-22-2021 04:32 AM

Hi Jaroslaw,

I would suggest you to open a support ticket (if you have support on it).

The web service should always be online.

Regards

Martin

0 Kudos
Reply

eizens_putnins
Valued Contributor

‎01-22-2021 04:36 AM

Open service case, it looks like a hardware problem. I have never seen services on vSZ going down without reason. May be RAM or HDD issue...

Anyway, set service log level for affected service to debug and look later for messages in log file at moment when service stopped. What firmware version you have? If this is some file corruption, upgrade to latest version may fix issue.

Hope it helps.

0 Kudos
Reply
Copyright © 2026 Khoros, LLC