Ruckus SmartZone controller - Zone AP Firmware Support Matrix

[cecil_dsilvia]

• SmartZone (SZ) controllers support legacy Zone firmware versions.

• Example: A SmartZone running 5.2.2 can manage Zones running:

  • SZ 3.6.2 (GD)

  • SZ 5.1 / 5.1.1 / 5.1.2

  • SZ 5.2 / 5.2.1 / 5.2.2

• N-2 Rule: Ruckus follows an "N-2" support model for GD (General Deployment) releases.

• Recommendation: Always use the latest AP firmware that your SmartZone version supports.

• Legacy Zones should only be used for APs that are incompatible with the controller's current version.

• Limitations: Some features may not work with legacy firmware.

Firmware Compatibility Matrix

SZ Version Min Zone Firmware Supported Firmware Versions

SZ 3.6.2 (GD)

SZ 3.5.1

SZ 3.6, SZ 3.6.1, SZ 3.6.2

SZ 5.2 (LT)

SZ 3.6

SZ 3.6.1, SZ 3.6.2, SZ 5.1, SZ 5.1.1, SZ 5.1.2, SZ 5.2

SZ 5.2.1

SZ 3.6

SZ 3.6.1, SZ 3.6.2, SZ 5.1, SZ 5.1.1, SZ 5.1.2, SZ 5.2, SZ 5.2.1

SZ 5.2.2 (GD)

SZ 3.6.2 (GD)

SZ 5.1, SZ 5.1.1, SZ 5.1.2, SZ 5.2, SZ 5.2.1, SZ 5.2.2

SZ 6.0 (ST)

SZ 5.2

SZ 5.2.1, SZ 5.2.2 (GD), SZ 6.0

SZ 6.1 (LT)

SZ 5.2

SZ 5.2.1, SZ 5.2.2 (GD), SZ 6.0, SZ 6.1

SZ 6.1.2 (LT-GD)

SZ 3.6.2 (GD) *

SZ 5.2.2 (GD), SZ 6.0, SZ 6.1, SZ 6.1.1, SZ 6.1.2

SZ 7.0

SZ 6.1

SZ 6.1.1, SZ 6.1.2 (GD), SZ 7.0

SZ 7.1

SZ 6.1

SZ 6.1.1, SZ 6.1.2 (GD), SZ 7.0.0, SZ 7.1

Note: Support for SZ 3.6.2 Zone firmware in SZ 6.1.2 is a special case, as documented in the release notes under: “Supported AP Models for AP Zones Using Older AP Versions.”

[DickieF]

Hi - we have a SZ144 running Controller 5.2.20.1161, supporting an older zone running AP firmware 3.6.2.0.765.  We need to get to the 6.x stream min to support our H550.  It appeasr 6.1.2 mght be an option.  Can you confirm?  Also - is there a single location where we can confirm all these combinations and permuations of AP / SZ Firmware?  That woudl be SO useful.

Thanks

[vasanth_edward]

Hi @DickieF.,

Thank you for reaching out to the Ruckus Technical Support Community Forum.

Based on your current setup, it appears that your SmartZone (SZ) can be upgraded directly to version 6.1.2.0.404. Below, you will find the compatibility matrix extracted from the 6.1.2 upgrade guide (https://support.ruckuswireless.com/documents/4636-smartzone-6-1-2-lt-gd-upgrade-guide/download).

To ensure accuracy, could you kindly provide us with the models of the access points currently managed by SZ, along with their respective zone firmware versions? You can access this information by navigating to each zone, clicking on 'more,' and selecting 'Change firmware.

Regards,

Vasanth Edward || Snr TSE

RUCKUS CommScope

[DickieF]

Hi,

Thanks for the quick response.

We have (lots of) :

3.6.3.0.765 - H500,H510,R500,R510,R600,R610,R710,T300,T310D  !!
5.2.2.0.1106 - H510,R500,R550,R600,R710,T610,T610s

Bit of a mess but the upgrade isn;t in the budget yet.

Thanks 

[vasanth_edward]

@DickieF 

Thank you for providing the requested information.

You are cleared to proceed with the SZ upgrade.

Should you encounter any questions or concerns throughout the upgrade process, please do not hesitate to open a support case with us. For additional guidance, please refer to the article available at: https://support.ruckuswireless.com/000008651.

If I have addressed your query satisfactorily, please consider hitting the Kudos button and accepting the answer as the Accepted solution.

Regards,

Vasanth Edward || Snr TSE

RUCKUS CommScope

[DickieF]

Again, fast concise response.  Impressed.