Quick Setup Guide (SZ100) vs Getting Started Guide (SZ100)
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03-28-2019 06:58 AM
There is a mistake in all the Getting Started Guides from 3.6 to 5.1, haven't checked earlier than 3.6 so could be a fault further back.
The less detailed Quick Setup Guide is correct.
Links and images of the mistake below.
https://support.ruckuswireless.com/documents/2088-smartzone-3-6-quick-setup-guide-sz100
https://support.ruckuswireless.com/documents/2087-smartzone-3-6-getting-started-guide-sz100
https://support.ruckuswireless.com/documents/2183-smartzone-3-6-1-quick-setup-guide-sz100
https://support.ruckuswireless.com/documents/2215-smartzone-3-6-1-getting-started-guide-sz100
https://support.ruckuswireless.com/documents/2300-smartzone-5-0-ga-quick-setup-guide-sz100
https://support.ruckuswireless.com/documents/2301-smartzone-5-0-ga-getting-started-guide-sz100
https://support.ruckuswireless.com/documents/2506-smartzone-5-1-ga-quick-setup-guide-sz100
https://support.ruckuswireless.com/documents/2507-smartzone-5-1-ga-getting-started-guide-sz100
Incorrect port:

Correct port:
The less detailed Quick Setup Guide is correct.
Links and images of the mistake below.
https://support.ruckuswireless.com/documents/2088-smartzone-3-6-quick-setup-guide-sz100
https://support.ruckuswireless.com/documents/2087-smartzone-3-6-getting-started-guide-sz100
https://support.ruckuswireless.com/documents/2183-smartzone-3-6-1-quick-setup-guide-sz100
https://support.ruckuswireless.com/documents/2215-smartzone-3-6-1-getting-started-guide-sz100
https://support.ruckuswireless.com/documents/2300-smartzone-5-0-ga-quick-setup-guide-sz100
https://support.ruckuswireless.com/documents/2301-smartzone-5-0-ga-getting-started-guide-sz100
https://support.ruckuswireless.com/documents/2506-smartzone-5-1-ga-quick-setup-guide-sz100
https://support.ruckuswireless.com/documents/2507-smartzone-5-1-ga-getting-started-guide-sz100
Incorrect port:
Correct port:
5 REPLIES 5
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03-28-2019 07:17 AM
Thanks Gareth, I'll get this checked and refer it to our documentation team. I appreciate you taking the time to report this.
FYI (as an aside) in 5.1 onwards HTTP access has been removed from the Setup Wizard, leaving only HTTPS://.
All the best,
James
FYI (as an aside) in 5.1 onwards HTTP access has been removed from the Setup Wizard, leaving only HTTPS://.
All the best,
James
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03-28-2019 07:27 AM
Not according to the doc's above.
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03-28-2019 07:29 AM
Thats right; another documentation issue that will be addressed!
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03-28-2019 07:32 AM
Thanks. Lost an hour of remote hands time as he could ping the unit but not get into the GUI as he was following the wrong guide. Admittedly he should have raised/hunt around the support site.

