Lately we have been having issues with clients authenticating on the network in VSCG. We maintain hotel networks so the guest are redirected to the terms of service or landing page where they are then prompted to enter an access code. They will show up in VSCG and in DHCP in the gateway but never make it to the host tab. I've noticed that in these cases once i disable the 5GHz radio the guest are able to make it to the host tab and are then able to reach the landing page and are able to get online. I re-enable the 5GHz radio after they authenticate and they have no issues staying online. The problem occurs with the initial process of making it to the gateway and I'm wondering has anyone else experienced this before? Once the 5GHz is disabled they are able to connect every time.
