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Is consistence heartbeat lost normal?

nur_faizatul_na
New Contributor II

I have to monitor a group of R310 indoor AP remotely. It been few days that the log on VSZ show heartbeat lost. 
Is there any way that I can make this log not appear. Not not showing the log but make the problem cause the log to appear solve.

Also on few days back, few AP show 15 to 20 constant heartbeat lost in a day and in short time period. Making the AP down and user can't connect to the network. Is this normal or there something I should be cautious for?

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