RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
04-12-2023 12:05 AM
The smartzone version is 6.1.1.0.959
How to view the login and logout records of the client, I haven't known about it yet
For example, if I know the physical address, how can I check his wireless records for a day today
04-12-2023 02:10 AM
You should see this under Monitor >> Events.
04-12-2023 02:21 AM
I haven't found any records of 6E: 39:04:0E: 2F:78 client login and logout on this interface either
Am I doing something wrong
04-12-2023 08:14 PM
Hi @cangqingse
Did you ensured that the DP parameters for the Client management is enabled?
https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Some-of-the-R700-event-logs...
If yes, when the client connects to the AP and disconnects, the entry should be there in the AP support file as well.
Cross verify the AP support log, and if you see the entry there and not on the Controller, then please open a support case so that we can check on this.
