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Hotspot (WISPr) guests having to re-auth constantly on VSZ - E

trevor_mccarthy
New Contributor
Using Hotspot (WISPr) service on VSZ-E v 5.0.0.0.675 at hotel.

Daily guests are redirected to external captive portal, which captures name+email and successfully logs in device as local db user (same account for all) through northbound interface.

Problem is that devices that go offsite briefly or overnight and return are forced again to re-auth.

Both Hotspot Session Timeout & Grace Period set to max. WLAN Inactivity Timeout set to max.
  
Any help appreciated.
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