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03-07-2025 04:54 AM
Hello,
I have two Ruckus ZoneDirector 1200 controllers configured in an active/passive setup. Yesterday, both ZoneDirectors became completely inaccessible via SSH, HTTPS, or console—no response at all. I attempted a factory reset using the F/D button without success, as well as a regular reset, also without success. I also tested both Ethernet ports.
What I find strange is that both ZDs failed at the same time. Have you ever encountered this issue? Any ideas?
Thanks in advance for your help.
Regards
Dorian
