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DHCP Issue

New Contributor

We have successfully set up a distinct SSID called "XXX" on the ZD 3000 in the WLAN to establish a connection with VLAN 10, and it has been functioning smoothly.

However, we have recently observed that clients are unable to obtain an IP address upon connecting to this particular SSID.

What could potentially be causing this issue?


RUCKUS Team Member

Hi @stanley_hotel 

On the SSID settings, do you have the right VLAN set and allowed on the switch as per the DHCP server setup?
If yes, then we need to see if the DHCP packets are sent on the AP eth or dropped on the network side.