Morning Anusha,
I already logged in to Ruckus Support, and find this article at Knowledge Base Articles (see attached image). But, still could not open that link. The notification returns the same:
We're sorry, but something went wrong.We've been notified about this issue and we'll take a look at it shortly.
I don't know why. I am living in Viet Nam. And don't know if Viet Nam is in blacklist?
Please help me on this case. Thank you so much.