Announcement: SmartZone 5.2.1.0.515 (GA) is available on Support Portal

[grodog-prod]

Greetings---

Ruckus is proud to announce a new major SmartZone 5.2.1 (GA) release, for AP and ICX switch control, with some important new features and functions. 

The Documentation and Firmware are now available on our Support portal, at these links; please read the Release Notes for the New Features and Changed Behaviors: 

SmartZone 5.2.1.0.515 (GA) Release Notes

SmartZone 5.2.1 (GA) Software Documentation (.zip bundle)

All Ruckus SmartZone 5.2.1 Product Guides can be downloaded from https://support.ruckuswireless.com/documents?filter=83#sort=relevancy&f:@commonproducts=[vSCG]



SmartZone 5.2.1.0.515 (GA) Sigpack 1.470.1 (Application Signature Package)

All Ruckus SmartZone 5.2.1 Software Images can be downloaded from the Support Portal pages at https://support.ruckuswireless.com/product_families/11-smartzone-sz

All Ruckus Virtual SmartZone (vSZ) and SmartZone-Dataplane (vSZ-DP) 5.2.1 Software Images can be downloaded from the Support Portal pages at 
https://support.ruckuswireless.com/product_families/18-virtual-smartzone-vsz


Allan.

[syamantakomer]

Please confirm below details first.

- Did you already configure your SZ on 5.2.1?
- If yes, did you directly upgrade and setup the SZ on 5.2.1 or upgraded from a previous version?
- Was a cluster backup or configuration backup created during the upgrade? If yes, you can downgrade using cluster backup. If not, then you have to factory reset the controller >> downgrade it and then setup it again from the scratch.

For yours and everyone's understanding, please refer some best practices to avoid issues when moving between controller firmware.

• Always refer the support site for the recommended firmware or reach-out to support.
• If starting from scratch/fresh install, always choose the most recent firmware build tagged as MR (Maintenance release) or start with recommended version mentioned in support site.
• Whenever upgrading the controller firmware, always choose "Backup and upgrade" option, not "Upgrade". Choosing "Backup and upgrade" helps you to easily downgrade the system if there are any issues encountered on newer version.

Regards,
Syamantak Omer

[bino_thomas]

Hi Syamantak ,

when i upgrade always taken backup.


i upgraded from 3.6.2.0.222 to 5.2.1.0.515

did i able to downgrade to 5.1.2.0.302? 

Regards

Bino 

[syamantakomer]

Hi Bino,

System can only downgrade to the version, on which you created a cluster or configuration backup.

I can see that you upgraded the system from 3.5.1.0.296 to 3.6.2.0.222 and then to 5.2.1.0.515. In this case you have to follow below path, in order to move to 5.1.2 version.

1. Restore the cluster backup to 3.6.2.0.222 (highlighted below in the screenshot).
2. Once done, you can upgrade to 5.1.2 (or any higher version than 3.6.2 and this will be a normal upgrade process).

Regards,
Syamantak Omer