This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject

 

RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

Ruckus Wireless
RUCKUS Self Help |   ASK the Pack
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

AP on different VLAN is getting disconnected from the controller

syamantakomer
Community Admin
Community Admin

‎01-20-2021 10:16 AM

Query from @ajmal_khan 

i have two VLAN in my network , vlan 1 and  vlan2 and my controller smarzone 100 is connected in valn1 and ALL AP connected to vlan1 is working fine but AP connected to to vlan 2 disconnected frequently, is there any configuration  required for vlan2 APs?


Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn
0 Kudos
Reply
1 REPLY 1

Anonymous
Not applicable

‎01-20-2021 11:34 AM

Hi Syamantak,

From the perspective of the controller there's no special config required. It seems that probably is a L2 or L3 issue on VLAN 2.

The only thing you need is that subnet on VLAN 2 is routed and be able to reach subnet on VLAN 1, and if firewall in the middle then allow ports needed.

If APs in VLAN 2 disconnects frequently, there could be a traffic issue. Scan VLAN 2 subnet to see if there is any abnormal non-desired traffic. You can also ping from VLAN 2 to VLAN 1 just to see if there's any intermittency to reach VLAN1 gateway.

Just some ideas.

Best regards.

Reply
Copyright © 2026 Khoros, LLC