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AP on different VLAN is getting disconnected from the controller

syamantakomer
Community Admin
Community Admin

Query from @ajmal_khan 

i have two VLAN in my network , vlan 1 and  vlan2 and my controller smarzone 100 is connected in valn1 and ALL AP connected to vlan1 is working fine but AP connected to to vlan 2 disconnected frequently, is there any configuration  required for vlan2 APs?


Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
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1 REPLY 1

javier_valdes_c
New Contributor III

Hi Syamantak,

From the perspective of the controller there's no special config required. It seems that probably is a L2 or L3 issue on VLAN 2.

The only thing you need is that subnet on VLAN 2 is routed and be able to reach subnet on VLAN 1, and if firewall in the middle then allow ports needed.

If APs in VLAN 2 disconnects frequently, there could be a traffic issue. Scan VLAN 2 subnet to see if there is any abnormal non-desired traffic. You can also ping from VLAN 2 to VLAN 1 just to see if there's any intermittency to reach VLAN1 gateway.

Just some ideas.

Best regards.