will upgrading to UFI on Ruckus switch delete all manual IP data

[mwollak05]

I am experiencing the same issue as everyone.  intermittent dropping of service due to the switch rebooting every 30min with a flashing SYST light.  I am hesitant to perform factory hard reset because I have manually assigned IP data to accommodate hard wired security footage and DVR.  will upgrading the switch to UFI also erase all my stored IP and Wifi Data?

For Reference, the instructions from Ruckus Support is this link: https://support.ruckuswireless.com/articles/000015159

Please advise.  thanks

[MariaC862]

Hello Mwollak05,

Thank you for posting.

No, upgrading will not delete the ip address config (it shouldn't delete any config).

It might delete it if you upgrade from switching image to routing image, so just make sure that you upgrade from switching to switching. You'll identify the switching image by looking at the third letter of the software image: SPS.

Let me know how it goes and if you have any questions.

[Imran_ruckus]

Hi @mwollak05 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi  @mwollak05 

Please see the Important Announcement Below.

Important Announcement! As a part of our Community Platform Migration the community will be temporarily placed into read-only mode from Monday, August 10 through Monday, August 17 (and only during this time period), For any Lennar RUCKUS devices related issues please email us at [email protected] for assistance. You can also continue reviewing the Lennar Knowledge Base and the Lennar Support board during this period.

Thank you!

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support