ruckus R510 series

[Brittany88]

I need help - have lived in my house since 2019 and the house is a "smarthome".  The switch is docked in the laundry room, and the access points (2) are in the 1st and 2nd floor ceilings.  I have never been able to use them and dont understand how to.  

[Imran_ruckus]

Hi @Brittany88 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @Brittany88 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support